People don’t read the instructions.
Short-term memory is really short-term.
By the time people are done reading this, they’ll have forgotten most of the information and will have to learn how to use the app by using what looks like a very complicated and poorly designed product.
This is an example of a ridiculous amount of coach mark overload. If your product looks like this, you should rethink your
Context is everything.
One thing at a time.
People want solutions. Not puzzles.
Perceived complexity creates real complexity.
In this example, a simple image search is made complicated by an unnecessary coach mark that disrupts the user’s experience.
This is a case where better design and a clearer icon would have made a massive difference in the user experience.
Make users happy with early wins.
Microsoft Word is a very complicated software, yet it’s easy for new users to jump in and do what they set out to do.
Get a Rapid UX Audit.
Make the Experience Matter with a UX Audit to catch UX problems before they become customer problems.