What if there was a magic button that could Refresh Everything?

How Pepsi's iconic RefreshEverything campaign became the FTW how-to manual for integrated advertising.

Strategy Creative Direction Digital Marketing User Experience

    Back when I was running Kizmo in San Francisco.

    We were working with with Pepsi to conceive, execute and deliver one of the first integrated brand campaigns ever.

    It was a time when bandwidth was low.

    Social was young, and people were sharing share-worthy content. With just 2 weeks to deliver, we had to focus on creative solutions. With a quickness.

    What if we delivered a content-rich creative strategy without actually having to create content? What if we designed a campaign powered by people? A destination for inspiration, creativity and opportunity.

    In 2009.

    The new Pepsi Generation, refreshing the world in real-time.

    Pepsi's story of "rethink the past, refresh with the new," struck a chord. More so when they gave us an early look at their upcoming Bob Dylan/Will.I.Am TV spot.

    Crystal clear, our mission was to refresh every experience that people have with Pepsi. Starting with refreshing the "refresh button". A central theme that would be used across all channels.

    The RefreshEverything button was designed to be placed anywhere to literally refresh every experience--online and off--to become a Pepsi experience.

    The Results

    Leveraging Pepsi's own content, with a generous helping of user generated content, we delivered a first of its' kind campaign that set the bar for Pepsi's digital strategy ever since.

    • A campaign that inspired people to tell powerful, creative stories for Pepsi's content curation team.
    • After launch, Pepsi chose to pass on Super Bowl advertising madness to invest in the RefreshEverything digital experience story.
    • Pepsi asked people to invent and deliver ideas that would make the world a better place, committing $20 million in grant money to fund the winning causes.

    But wait, there's more

    Check out a couple of other projects I've delivered.

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